These are patterns with blanks, not text to copy. Replace every bracket with a detail that is true for you. Numbers should be real; if you do not have one, describe the scope instead.
Administrative assistant
- Managed [calendar, inbox or filing] for [number] people, [what improved].
- Prepared [reports or documents] each [period] using [tool].
Customer service
- Resolved [type of request] for [customers or accounts], [what happened].
- Documented [issues] in [system] so [team or process] could [benefit].
Sales and retail
- Served [number or type] customers per [shift or week], [result or recognition].
- Helped [customers] choose [products or services] by [how].
Teaching
- Taught [subject] to [class size and level], [outcome].
- Planned and adapted lessons for [needs], using [methods].
Healthcare support
- Supported [number] patients per [shift] in [setting] by [duties you are trained and authorised to do].
- Recorded [information] accurately in [system].
Software and IT
- Built [feature or tool] using [languages], used by [who].
- Fixed [type of bug or issue] and [result].
How to adapt a pattern
- Pick the pattern closest to your work.
- Fill each blank with your own detail.
- Delete any bullet you cannot back up.
- Read it aloud. If it sounds like someone else, simplify it.
More patterns are on the resume examples page.
Common questions
Can I copy these bullets directly?
No. They contain blanks on purpose. Use your own facts so your resume is truthful and distinct.
What if I do not have numbers?
Describe scale or frequency in words, such as “daily”, “for a team of five” or “across three sites”, as long as it is accurate.