How do I write a customer service resume with no experience?

Show any time you helped people, solved problems or worked under pressure, from part-time jobs, volunteering, family business or student roles. Customer service employers often hire for attitude and communication and then train on systems.

What to include:

• A summary: "Friendly and reliable school leaver seeking a first customer service role, fluent in English and Tagalog."
• Skills: languages, typing, basic computer skills, any CRM you have tried.
• Experience from retail, food service, tutoring or volunteering.

Example (fictional): "Answered customer questions and handled payments at a busy weekend market stall."

Example (fictional): "Volunteered at the community centre help desk, directing visitors and answering phone enquiries."

Add any short online course in customer service or communication. Keep it to one page, and make sure your contact details are correct, because employers will call you.