Download and payment problems on ResumeBuilder.ae

The download button does nothing when I click it. What can I try?

Something in the browser is probably stopping the page, so test the usual suspects one by one. Click once and wait a few seconds first, because the PDF is created in your browser and may take a moment to start.

Try:

  • Reloading the page, then opening the same resume and trying again.
  • Allowing pop-ups and downloads for the site.
  • Pausing ad blockers and privacy extensions for the site.
  • Updating the browser, or trying another one.
  • On a phone, opening the site in your main browser instead of inside another app.

If nothing works, note what you see, take a screenshot and email support@jobb.ae with your device and browser. If you already paid, retries are allowed for 7 days, up to 10 attempts, and a failed generation can be retried without paying again.

Reviewed · by the ResumeBuilder.ae editorial team

See all answers about download and payment problems on resumebuilder.ae

Templates to try

Free to edit and preview. Single-column layouts are the safest choice for applicant tracking systems.

ATS Classic

Single column

Use this template: ATS Classic

ATS Minimalist

Single column

Use this template: ATS Minimalist

ATS Professional

Single column

Use this template: ATS Professional

General guidance for job seekers, not legal or immigration advice. Employers and applicant tracking systems differ, so always follow the instructions in the job advert. Spotted a mistake? Email support@jobb.ae.

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