Resume Q&A
Downloads, File Formats and Troubleshooting
File formats, naming, uploading and emailing resumes, and fixing download problems, including help for ResumeBuilder.ae downloads.
PDF or Word: which format to send
62 answers
- Should I send my resume as a PDF or a Word document?
- The job advert doesn't say which format to use. What should I do?
- A recruiter asked for my CV in Word. Why do they want that?
- The employer insists on a Word file but my resume builder only exports PDF. How do I make one?
- Is it unprofessional to send a PDF when the advert asked for Word?
File names and file size
42 answers
Uploading to job portals
50 answers
- The upload button does nothing when I click it. What can I try?
- The portal says "unsupported file type" for my resume. What does that mean?
- The upload keeps failing halfway through. Is it my internet?
- After uploading, the portal filled in my details wrongly. Should I fix them manually?
- Why does the parsing preview show my work history in the wrong order?
Emailing your resume
41 answers
- How do I attach my resume PDF to an email in Gmail on a computer?
- Outlook sent my resume as a OneDrive link instead of an attachment. How do I stop that?
- How can I be sure my resume was actually attached to the email I sent?
- If I edit my resume after attaching it to a draft email, does the attachment update?
- When I reply to a recruiter, is my resume still attached?
Printing your resume
31 answers
Fonts, special characters and languages in PDFs
40 answers
- Why do some characters show as empty boxes in my PDF?
- The builder warns that some characters can't be printed. How do I find them?
- Can I use emojis in my resume?
- When I copy text from my PDF, it comes out jumbled. Why?
- Arabic text copied from my PDF appears reversed or with separated letters. Is the PDF broken?
All 40 answers about Fonts, special characters and languages in PDFs
Download and payment problems on ResumeBuilder.ae
58 answers
- I paid for my resume but nothing downloaded. What should I check first?
- My browser blocked the resume download. How do I allow it?
- How do I find my resume in the browser's downloads list?
- The PDF downloaded but it is 0 KB or won't open. What happened?
- My PDF is taking a long time to generate. Should I wait or refresh?
All 58 answers about Download and payment problems on ResumeBuilder.ae
Re-downloading and editing after payment
40 answers
- How long can I keep downloading my resume after paying?
- What does "up to 10 attempts" mean for my PDF?
- I found a typo after downloading. Can I fix it without paying again?
- What happens after the 7 days are over?
- What happens if I use all 10 attempts?
All 40 answers about Re-downloading and editing after payment
Finding and sending files on a phone
40 answers
- Nothing happens when I tap my resume PDF on Android. How do I open it?
- Do I need a special app to open a PDF on an iPhone?
- How do I move my resume from Downloads into a folder I'll remember on my phone?
- How do I search for my resume PDF on my phone?
- I saw the download notification, but now I can't find the file. Where did it go?
Converting between PDF, Word and plain text
50 answers
- What is the cleanest way to rebuild my resume in Word, section by section?
- Why does my resume look scrambled after using a PDF-to-Word converter?
- What should I check after converting my resume from PDF to Word?
- My converted Word resume is full of text boxes. How do I fix it?
- After converting, my bullet points became strange symbols or tiny pictures. What do I do?
All 50 answers about Converting between PDF, Word and plain text
Keeping copies and backups
31 answers
Readable and accessible resume files
20 answers
Templates to try
Free to edit and preview. Single-column layouts are the safest choice for applicant tracking systems.
ATS Classic
Single column
ATS Minimalist
Single column
ATS Professional
Single column
General guidance for job seekers, not legal or immigration advice. Employers and applicant tracking systems differ, so always follow the instructions in the job advert. Spotted a mistake? Email support@jobb.ae.
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